Hi Jonny

The Fire Lite wheel has arrived and is fitted.

Thanks for your outstanding service.

Kind regards,

Peter

Dear Mr. Aldridge,
Thank you for the quick dispatch of my order. I also appreciate the considerate note that accompanied it. Your attention to detail and prompt resolution are much appreciated.
I look forward to doing business with you again in the future.
Best regards,
Kentaro

Order no. 12751. Just a quick note to thank you for the supply of a replacement wheel for my Chronolite suitcase, fits perfectly and quick delivery, saved me a fortune on a replacement suitcase, will recommend you to friends and family, best regards Phil Roberts

Hi

Thank you for exchanging Samsonite replacement hinges. They work perfectly. I appreciate you excellent service.

Thanks

Phil Sloan

Hi Jonny

Thank you so much for sending the replacement wheel so quickly! We have affixed to the suitcase and it’s a perfect fit!

Many thanks

Monika

Hi Jonny!

I just wanted to say, thank you, thank you, thank you—we gave this old chap a new lease on life!  Really glad I found your shop. I wish you the best, and looking forward to another 14 years with this cosmo 🙂

I ordered the wrong wheel which was delivered the next day and phoned them up to explain etc, Jonny couldn’t have been more helpful and sourced the correct wheel, truly excellent service and highly reccomended !

Amazingly fast delivery, goods arrived is super time. Correct fitting part and I cant fault communication, efficiency and all round superb quality. I will use this shop for my needs from here on in. This shop is the benchmark for online shopping. Thank you

Just want to stay thank you very much for your excellent service

I’ll probably get another 15 years of touring the world  out of my Samsonite case.

Cheers

I received the repaired suitcase yesterday as promised and I am delighted with the result.

Thank you for an excellent service and communications. It’s so much better to repair and mend rather than dispose and buy new. Thanks for making this possible.

Hopefully it will stand up to baggage handlers now!

Sincerely,

Helen O’Rourke